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Quality Matters have used McAfee
anti-virus and anti-malware for many years and have found the systems
to be effective and sound, so it was something of a shock to find that
over the Bank Holiday weekend something had gone wrong.
A red banner announced that my
desktop machine was at risk. I tried to upload the latest patch from
the McAfee site but to no avail. I tried to contact McAfee by email but
it seemed that my connection to the internet was not functioning.
I finally managed to get the
internet connection working again but the red banner remained.
Eventually, after some searching, I
found a reference to this problem and a workaround. I had to remove
McAfee completely from my system and reload it from their site, and
then ran a full scan.
Apparently a software upgrade had
caused all these problems and McAfee were working to get a patch to all
those affected. I wasted several hours doing all this.
I think we all take our anti-virus
software for granted. It sits there silently protecting our systems. It
is something like ten minutes spent online without antivirus protection
before your systems can be infected, I am told.
Happily I can report that all the
Quality Matters Systems are reported to be virus free.
By Monday morning McAfee had issued
a further upgrade to eliminate the problem. Phew!!
We do seem to be having a spate of
software related issues lately or is it just that we are becoming more
reliant on them?Anti Virus Systems
About the Author
Chris Eden FIBC, MISSA, ACQI is a director of Quality Matters
Limited an established independent management consultancy based in
Essex, UK which specialises in ISO27001 Information Security Management
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Article Published/Sorted/Amended on Scopulus 2012-09-18 09:07:38 in Computer Articles