ISO 19011 2011 Guidelines for Auditing Management Systems
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The Standard has been published, finally. There has
confusion as to the content but a final draft for public discussion was
issued in July 2011 and accepted. The Revised Standard was
formally published in October 2011. The 2002 Standard is now
The original 2002 Standard was aimed at Quality and Environmental
Auditing but it soon became clear that there were quite a number of
other Management Standards that required auditing these include :
For the first time it has been recognised there are two
standards for auditing:
- ISO9001:2008 Quality Management
- ISO14001:2004 Environmental Management
- AS9100:2009 Aerospace and Defence Management Standard
- OHSAS 18001:2007 Occupational Health & Safety
- ISO20000-1:2011 IT Service Management Standard
- ISO22000:2005 Food Safety Management Standard
- ISO27001:2005 Information Security Management Standard
- Highways/Transportation Safety Management and
- ATEX ( Equipment used in Explosive Atmospheres)
- Various Product Standards.
This new Standard recognises a number of elements that have been used
by seasoned auditors but not formally approved, these include:
- ISO19011:2011 Guidelines for auditing Management Systems
- and ISO 17021 :2006 External Assessment for Conformity
There are a number of areas where modern terminology replaces that used
in the 2002 version and incorporates new guidelines on the competence
and evaluation of auditors.
- Combined audits where two or more
Standards are audited at the same time
- Risk based auditing Particularly in
Health and Safety and information security management systems
- Remote audits where auditing is carried
out by video conference, telephone or other means.
- Sampling audits this is used where it is
audit all available information; the use of a statistically
accurate sample plan should be used to ensure the results are effective
- Judgement based sampling
relies on the knowledge, skills and experience of the audit team or
- Guides and Observers the roles of both
guides and observers are recognised for the first time.
All in all the new Standard will be a useful tool in the
Standards in use by organisations both large and small.
About the Author
Chris Eden FIBC, MISSA, ACQI is a director of Quality Matters
Limited an established independent management consultancy based in
Essex, UK which specialises in ISO19011 Internal Auditor Training courses.
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Article Published/Sorted/Amended on Scopulus 2012-03-15 11:40:16 in Business Articles
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