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failures in data centres for major institutions have been a headache
with the NatWest/RBS online failure which prevented financial
transaction for several days. This was followed by O2 with an
unsuccessful failover preventing many from using their phones for calls
Have we become so reliant on the
internet that a day, or more, causes major disruption?
Sadly the internet now plays such a
big part in our daily lives that even a short disruption causes much
We were unaffected by the
NatWest/RBS outage , except for two of our clients, who were unable to
settle their invoices on time, however the O2 outage did mean that I
had no access to our email as I was away from my office. Of course I
also had no voice calls either. I must admit that it felt like having
an important part of my body being cut off. We have all become so used
to instant communication that this sort of disconnection is alarming.
I hope that the organisations like
ours were able to operate their business continuity plans and found
them to be stable and efficient.
Following these incidents we have
received far more enquiries for ISO27001 (Information Security
Management Standard). This signifies that there were a lot of
organisations that were unprepared.
Business continuity should be
incorporated into all businesses.
About the Author
Chris Eden FIBC, MISSA, ACQI is a director of Quality Matters
an established independent management consultancy based in Essex, UK
which specialises in ISO27001 Information Security Management
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Article Published/Sorted/Amended on Scopulus 2012-09-11 10:36:03 in Computer Articles