ISO9001 2008 Quality Management Standard
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Arguably the most recognised Standard in the
world, it has stood the test of time. The Standard, which started as BS5750
was developed from the Defence Standards and AQAP (Allied Quality Assurance
Publications) to fit with commercial organisations.
The early versions concentrated on the fulfilment
of a contract between buyer and seller and made little mention of customer
satisfaction. Indeed you could attain certification if your product was not
all that good provided you made all of them the same way.
Later versions looked at the requirement to
satisfy the customer while maintaining product conformance. The 2008 version
was a tidy up operation rather than a revision and it is anticipated that the
next version will include far more risk based actions. The ISO tend to revise
standards each five year so and we can look forward to ISO9001:2013.
Many of the additional standard use ISO9001 as
their guiding light, these include TickIt (Software production), AS9100
(Aerospace quality) and TS 16949 (Automotive quality)
quality management standard
About the Author
Chris Eden FIBC, MISSA, ACQI is a director of Quality Matters Limited an established independent management consultancy based in Essex, UK which specialises in ISO9001 Quality Management consultancy.
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Article Published/Sorted/Amended on Scopulus 2010-10-07 13:34:46 in Business Articles