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The end to the rolling contract


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13 September 2011

The end of the rolling contract.

Long term contracts for landline and broadband consumers will from 31 December 2011 be unlawful. Ofcom reported that automatically-renewable contracts (ARCs) damage competition as they make it harder for customers to switch providers.

Ofcom's Chief Executive, Ed Richards, said "Ofcom's evidence shows that ARCs raise barriers to effective competition by locking customers into long term deals with little additional benefit. Our concern about the effect of ARCs and other 'lock in' mechanisms led to our decision to ban them in the communications sector."

Good news for consumers but not such good news for the BTs of this world.

So all residential and small business customers currently on rollover contracts must be moved to alternative deals, and to completely remove rollover contracts by 31 December 2012.

Michael Coyle is a Solicitor Advocate and can be contacted at

About the Author

Lawdit Solicitors offer services and advice for litigation, commercial contracts, Intellectual Property and IT legal agreements. We are experts in commercial law with a heavy emphasis on Intellectual Property, Internet and e-commerce law. Lawdit is a member of the International Trademark Association, the Solicitors' Association of Higher Court Advocates and we are the appointed Solicitors to the largest webdesign association in the world, the United Kingdom Website Designers Association.

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Article Published/Sorted/Amended on Scopulus 2011-11-28 15:15:16 in Legal Articles

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